TERMS & CONDITIONS
United Kingdom Terms & Conditions
Promotional period 01.11.09 to 30.04.10. Claims must be submitted online and received by us with a copy of the invoice within 14 days of the purchase date.
The instructions contained within the promotional website and the published process form part of the terms and conditions of the offer.
This promotion is open to residents of the United Kingdom aged 16 years and over only, excluding employees of Hewlett-Packard, their families or anyone else professionally connected with this offer. No third party applications permitted.
We reserve the right to closely monitor usage of the promotional website, including users IP addresses, so that we may identify misuse, and disqualify applications if we have reason to believe the terms of the promotion have been breached.
After requesting a part-exchange valuation it is not compulsory for you to take up the price offered, and you can still proceed with the purchase of your new Hewlett-Packard computer.
This promotion is only open and applicable to the purchase of specific qualifying products and therefore shown on the product purchase invoice. One part exchange per qualifying product purchased only will be accepted.
The offer is not transferrable to another individual or business, claims will only be accepted by the original purchaser.
If a claim is refused, because the Terms of the offer have not been met, the promoter's decision is final. Hewlett-Packard reserve the right to withdraw the promotion without notice.
In order to qualify, you must submit your application within 14 days of purchasing your product, by submitting an application you agree to these terms in their entirety.
The closing date for applications is 14.05.10. Any applications received after this date will be deemed invalid.
For your computer to qualify for the minimum £100 valuation it must be fully operational:
- Power on and have a working processor.
- All accessories eg battery, mains adapter and lead, must be fully operational.
- Desktops must be accompanied by all original accessories, including; monitor, leads, keyboard and mouse
To qualify for the promotion you must send the following:
- A Valuation Certificate
- A copy of your purchase invoice clearly detailing the purchase of your product and dated within the promotional period - despatch notes etc are not acceptable.
- Applications will be screened for validity to ensure that the transaction made is a bona fide purchase of the qualifying product.
- Your proof of purchase will not be posted back to you - please do not send the original.
- The laptop you wish to part-exchange, along with the original accessories,including mains adapter/lead, software licences and all discs including recovery disc.
If any of the items required to make your computer fully operational are missing from the valuation, you will receive a valuation below £100.
Provided that the terms and conditions of this promotion have been met, and your part-exchanged computer matches the description you have given, a cheque for the £100 minimum valuation will be sent within 28 days of receipt of your validated application. If your part-exchange is worth over £100, the online valuator will give you an accurate valuation.
If the part-exchange is not as described a fair revised valuation will be proposed, but if this is not acceptable there will be a cost for returning the part-exchange of no more than £10 for a laptop or £15 for a desktop, payable before it's return.
Proof of posting will not be accepted as proof of receipt. Hewlett-Packard cannot accept liability for any applications lost, damaged or destroyed in the post and recommend using an insured postal service.
HP is not responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that this prevents the participant from or otherwise obstructs him/her in participating in the promotion.
Address for correspondence is PC Part-Exchange, PO Box 661, Harrogate HG1 9HN.
Address for trade in computers is Oakdene House, 37 Lyndale Drive, Wrenthorpe, Wakefield WF2 0JZ
Promoter: Hewlett-Packard, Amen Corner, Cain Road, Bracknell, Berkshire, RG12 1HN - please do not send any applications or promotional correspondence to this address.
